Shipping policy

Shipping Policy – ALTUS PRINTWORKS

Effective Date: 27 May 2026

Thank you for shopping with ALTUS PRINTWORKS. We are committed to delivering your orders safely and efficiently across India.

Please read our shipping policy carefully before placing an order.

1. Order Processing Time

All orders are processed after successful payment confirmation.

Since many of our products are custom printed and made-to-order, processing times may vary depending on:

  • Product type

  • Printing requirements

  • Order quantity

  • Design customization

Estimated Processing Time

  • Standard Orders: 2–5 Business Days

  • Bulk/Custom Orders: 3–7 Business Days

Processing times may increase during:

  • Sale periods

  • Festivals

  • High-demand seasons

  • Unexpected operational delays

2. Shipping Time

Estimated delivery timelines after dispatch:

Location Estimated Delivery Time
Maharashtra 2–5 Business Days
Metro Cities 3–7 Business Days
Other Indian Locations 4–10 Business Days

Delivery timelines are estimates and may vary depending on courier services and location accessibility.

3. Shipping Charges

Shipping charges may vary depending on:

  • Product weight

  • Order quantity

  • Delivery location

  • Promotional offers

Any applicable shipping charges will be displayed during checkout before payment confirmation.

4. Order Tracking

Once your order is shipped, tracking details may be shared through:

  • Email

  • SMS

  • WhatsApp

  • Courier tracking link

Customers are responsible for monitoring shipment updates after dispatch.

5. No Cash on Delivery (COD)

ALTUS PRINTWORKS currently does not offer Cash on Delivery (COD).

All orders must be prepaid using the available online payment methods during checkout.

6. Delivery Delays

While we strive to deliver orders within the estimated timeline, delays may occur due to:

  • Courier partner issues

  • Weather conditions

  • Public holidays

  • Operational disruptions

  • Incorrect shipping details provided by customers

ALTUS PRINTWORKS shall not be held responsible for delays caused by third-party courier services or circumstances beyond our control.

7. Incorrect Address Information

Customers are responsible for providing accurate shipping details.

If an order is delayed, returned, or lost due to incorrect address or contact information provided by the customer, ALTUS PRINTWORKS will not be responsible for the loss or additional shipping charges.

8. Damaged or Missing Packages

If your package arrives damaged or incomplete, please contact us within 48 hours of delivery with:

  • Order number

  • Photos/videos of the package

  • Clear explanation of the issue

Email support:
altusprintworks@gmail.com

Claims submitted after the specified timeframe may not be accepted.

9. International Shipping

Currently, ALTUS PRINTWORKS ships only within India unless otherwise specified.

10. Contact Information

For shipping-related questions or support, contact us:

ALTUS PRINTWORKS
📧 altusprintworks@gmail.com
📍 Prathmesh Complex, Lane No.7, Tukai Darshan, Hadapsar, Pune - 412308, Maharashtra, India